Information that we collect when you visit our web site:
Date and time of your visit, for the purpose of monitoring demand.
Internet protocol (IP) address from which you accessed our web site. An IP address is a unique number that is automatically assigned to the computer you are using whenever you are surfing the web.
Browser Type, such as Internet Explorer or Netscape, and operating system, such as Windows 98, Windows XP etc., used to access our site. This is helpful information should we have problems with things such as our shopping cart.
Pages Visited and length of visit, for the purpose of improving the quality of our web site by enabling us to remove designs and web pages that are not popular.
The last site you visited, is recorded if that site contained a link to a TLC Creations web page, which indicates how you found our site. This information does not identify you personally. We maintain the above information in system log files on our web site. We use this information to make our site more useful to visitors by learning the number of visitors to our site, the number of pages viewed, and what type of designs that you are looking for. We do not track or record information about identifiable individuals and their visits.
Once you check out, your shopping cart will be gone from the web site. You may also delete your shopping cart, in which case, will delete your cart contents from our server. Your shipping and billing address will remain on our web site unless you request by email that it be deleted.
Information Collected from E-mail: When you send us personally-identifying information in an e-mail, we use the information you provide only to help us process information that you have requested. We will also send you emails to confirm your order, and we may need to contact you via phone, postal mail or email if we have other questions regarding your order. In an effort to respond to your request, information you submit may be viewed by various people associated with TLC Creations. Once received, the information in your e-mail is protected. Note that e-mail is not necessarily secure against interception, however unlikely, even if the e-mail is encrypted. Once received by us, your email is protected at our place of business. Unauthorized personnel will not have access to your email unless required by law.
If at any time you would like us to update your personal information, log in to your account to make the changes. You can contact TLC Creations customer service via our email form located on our 'Contact Us' page. Please be sure to include your email address and full name.
Your e-mail address or any personal information is never sold, traded or given away to marketers. You will not receive Spam from TLC Creations.
We offer a periodic newsletter to send our customers information on new products, sales and other useful intormation. If you do not wish to receive this newsletter you can unsubscribe from our newsletter by sending us an email via our email form located on our 'Contact Us' page or by clicking on the following link and unsubscribing your email address UNSUBSCRIBE ME.
To order products from us, you will have to provide us with personally-identifiable information. The information that you provide will be entered into our database that we maintain to service our customers. While personally-identifiable information you provide is protected by law, we may be required by law to disclose the names and addresses of businesses that purchase our products.
We are using SSL - Secure Sockets Layer technology, the industry-standard method for protecting web communications to protect your information when you order online.
Questions concerning this policy may be addressed by using our Questions and Comments form found on our contact page.
We only collect information such as names, photos, and birth dates of children for the purpose of fulfilling your order. By asking us to place your child's name, photo, and/or birth date on a candy bar wrapper, you are giving us permission to print your child's name, photo, and/or birth date on a candy bar wrapper. We only use this information to fulfill your order. The names, dates, photos, or wrappers are not used for any other purpose.
Links to Other Web Sites
Links to other web sites are not within the control of the TLC Creations and these sites may not follow the same privacy and security policies as TLC Creations Web site. TLC Creations is not responsible nor claims responsibility for the content or availability of those sites, their partners, or advertisers. Our web site contains links to other merchant web sites that may be of interest to our shoppers, and also private organizations. Once you leave TLC Creations by link to another site you are subject to the policies of the new site.
Thank you for reviewing TLC Creations Privacy Statement.
We hope that find shopping at TLC Creations a pleasurable experience!